Payment Methods

Introduction

Fluese is committed to providing a secure, convenient, and reliable checkout experience for every customer. Our payment process is designed to help customers complete purchases of bracelets, necklaces, rings, and other jewelry products through the available checkout options.

This page explains the payment methods we currently accept, how payments are processed, how refunds are issued, and answers common questions regarding billing and checkout.

All payments must be successfully authorized before an order enters our fulfillment process.

Accepted Payments

We currently accept the following payment methods:

Payment options displayed during checkout may vary depending on transaction availability, device, account settings, location, and payment provider availability.

Card Payments

Fluese accepts major card payment networks including American Express, Diners Club, Discover, Mastercard, Visa, Elo, JCB, and UnionPay.

Customers may select an available card payment option during checkout and provide the requested payment information through the secure checkout interface.

Payment authorization is completed through the applicable payment service before an order enters the normal fulfillment process.

If a card transaction cannot be authorized, the order may remain incomplete until the payment issue is resolved.

Digital Payment Methods

Fluese also accepts Google Pay and Shop Pay when these payment options are available during checkout.

Availability of digital payment options may depend on the customer's device, browser, account configuration, location, and the payment services supported for the transaction.

Customers using a digital payment method should review the payment details and final order total before confirming the purchase.

Payment Security

Protecting customer payment information is important to us. Transactions are processed through applicable payment providers using security measures designed to help protect payment information during transmission.

Fluese does not intentionally store complete payment card numbers or sensitive payment credentials on our servers. Payment information is handled through the applicable payment provider during checkout.

Customers should also take reasonable precautions by protecting their account credentials, using secure internet connections, and monitoring account activity regularly.

Order Verification

To help maintain a secure shopping environment, certain orders may require additional verification before fulfillment begins. Verification procedures may be used to help protect customers and reduce unauthorized transactions.

If verification is necessary, our customer support team may contact you to confirm order details before processing continues. Delays may occur until the required information has been verified.

Orders that cannot be successfully verified may not be processed.

Failed Payments

Occasionally, payments may not be completed successfully. This may occur for several reasons, including insufficient funds, account restrictions, security verification issues, incorrect payment information, or temporary technical interruptions.

If your payment fails, you may attempt the transaction again after resolving the issue or select another payment option available during checkout.

If you continue experiencing payment difficulties, we recommend contacting your card issuer, digital payment provider, or financial institution before reaching out to our support team.

Refund Payments

Approved refunds are issued using the original payment method whenever possible. This helps ensure secure processing and accurate payment reconciliation.

Once a refund has been approved following inspection of eligible returned merchandise or an approved order cancellation, refund processing typically requires up to 10 business days.

The exact time required for refunded funds to appear in your account depends on your payment provider or financial institution.

Fluese does not charge any restocking fee for approved returns.

Billing Information

Customers are responsible for providing complete and accurate billing information during checkout. Incorrect billing details may delay payment authorization or prevent successful order processing.

Please review your billing name, payment account information, and associated contact details carefully before submitting your purchase.

If your billing information changes after placing an order, please contact our support team immediately. While we will make every reasonable effort to assist, modifications may not always be possible after payment has been authorized.

Currency

All prices displayed throughout the Fluese website are shown in United States Dollars (USD).

If your payment account uses another currency, your payment provider may automatically perform currency conversion according to its own exchange rates and applicable service fees.

Any currency conversion charges or international transaction fees imposed by your financial institution remain the responsibility of the customer.

Taxes

Applicable taxes, where required, are calculated during checkout based on the shipping destination and other relevant purchase information.

The final amount payable, including any applicable taxes and shipping charges, is displayed before payment is completed so customers can review their order total before confirming the purchase.

Customers are encouraged to review the order summary carefully before submitting payment.

Frequently Asked Questions

Contact Us

If you have questions regarding payments, billing, refunds, or checkout, our customer support team is happy to assist you.