Terms of Service
Welcome to Fluese. These Terms of Service govern your access to and use of our website, products, and related services. By using our website or placing an order, you agree to comply with the terms outlined below. Please read this page carefully before using our services.
Acceptance of Terms
By accessing this website, browsing our catalog, creating an account, or purchasing products from Fluese, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the website.
These terms apply to all visitors, customers, and users of our services.
Use of Website
You agree to use our website only for lawful purposes and in a respectful manner. You must not use the website in any way that may damage, disable, overburden, or interfere with normal site operation.
Prohibited Activities
- Using the website for fraudulent purposes
- Attempting unauthorized access to systems or accounts
- Uploading malicious code or harmful content
- Copying or misusing website materials without permission
- Interfering with other users’ access or experience
Products and Availability
Fluese offers pet-related products including accessories, beds, carriers, bowls, toys, and related items. Product availability may change at any time without prior notice.
We reserve the right to discontinue products, limit quantities, update descriptions, or revise pricing when necessary.
Pricing and Payments
All prices displayed on the website are listed in the applicable currency at checkout unless otherwise stated. Customers are responsible for reviewing pricing details before submitting an order.
Payment must be successfully authorized before an order can be processed. If payment is declined or flagged for verification, the order may be delayed or canceled.
Order Acceptance and Cancellation
After an order is placed, you may receive an order confirmation. This confirmation does not guarantee final acceptance. We reserve the right to cancel or decline orders for reasons including pricing errors, suspected fraud, stock limitations, or incomplete customer information.
Customers requesting cancellation should contact us promptly. Once an order has entered processing or shipment stages, cancellation may no longer be available.
Shipping and Delivery
Delivery estimates are provided for convenience and are not guarantees. Shipping times may vary due to carrier operations, weather, holidays, or other circumstances outside our control.
Customers are responsible for providing accurate shipping information. Fluese is not responsible for delays caused by incorrect addresses entered at checkout.
Returns and Refunds
Approved returns and refunds are handled according to our Return & Refund Policy. Customers are encouraged to review that policy for full details regarding timelines, eligibility, and refund processing.
Intellectual Property
All website content, including text, graphics, logos, product images, icons, layout design, and branding elements, is the property of Fluese or its content providers and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, or exploit any content without prior written permission.
User Submissions
If you submit reviews, feedback, comments, or suggestions, you grant Fluese the right to use, display, edit, and publish such content in connection with business operations, provided it is lawful and appropriate.
We reserve the right to remove content that is offensive, misleading, unlawful, or inappropriate.
Disclaimer of Warranties
Our website and services are provided on an “as available” basis. While we strive for accuracy and reliability, we do not guarantee uninterrupted access, complete error-free operation, or absolute accuracy of all content at all times.
Limitation of Liability
To the fullest extent permitted by applicable law, Fluese shall not be liable for indirect, incidental, special, or consequential damages arising from use of the website, inability to access the website, product delays, or customer misuse of purchased products.
Indemnification
You agree to indemnify and hold Fluese harmless from claims, liabilities, losses, or expenses arising from your misuse of the website, violation of these terms, or infringement of third-party rights.
Changes to Terms
We may update these Terms of Service at any time to reflect operational, legal, or service changes. Updated terms become effective when posted on this page.
Continued use of the website after updates indicates acceptance of revised terms.
Governing Use
These terms shall be interpreted and applied in accordance with applicable laws relevant to the operation of our business and services.
Store Information
Store: Fluese
Address: 2882 W Elliott Dr J305, Spokane, WA 99224, United States
Email: support@fluese.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Website: fluese.com
Final Notes
Thank you for choosing Fluese. We appreciate your trust and aim to provide a secure, transparent, and enjoyable shopping experience for every customer.