Terms of Service

Introduction

Welcome to Fluese. These Terms of Service explain the conditions that apply when you visit our website, browse our products, place an order, or use other features provided through our online store.

By accessing or using the Fluese website, you agree to follow these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

These terms should be read together with our other store policies, including our Shipping & Delivery Policy, Return & Refund Policy, Privacy Policy, and Cancel / Change Order Policy.

Use of Our Website

You may use the Fluese website for lawful shopping and personal purposes. You agree to use the website responsibly and in a manner that does not interfere with its normal operation or negatively affect other customers.

You must not attempt to gain unauthorized access to website systems, interfere with website security, introduce harmful code, or misuse any website feature.

We may restrict access to website features when reasonably necessary to protect our customers, website operations, or business systems.

Products and Product Information

Fluese is an online jewelry store offering a selection of bracelets, necklaces, rings, and related jewelry pieces. Product pages may contain information about available styles, colors, sizes, materials, measurements, pricing, and other product details.

We make reasonable efforts to keep product information and photographs accurate. However, slight differences in color or appearance may occur because of lighting conditions, monitor settings, device displays, or other technical factors.

Product availability may change without notice. A product displayed on the website is not necessarily guaranteed to remain available until an order has been successfully submitted and accepted for processing.

Orders

When you complete checkout, you submit a request to purchase the products selected in your shopping cart.

After an order is submitted successfully, an order confirmation may be sent to the email address provided during checkout. The confirmation indicates that your order information has been received; it does not necessarily mean that the order has already shipped.

We may review or decline an order when necessary because of product availability, payment authorization issues, duplicate transactions, obvious pricing errors, suspected unauthorized activity, or other circumstances that prevent successful fulfillment.

Customers are responsible for reviewing their product selections, quantities, shipping address, contact information, and payment details before completing checkout.

Pricing and Availability

Prices displayed on the Fluese website are generally shown in United States Dollars (USD).

We make reasonable efforts to maintain accurate product pricing and availability. However, occasional technical or display errors may occur.

If an obvious pricing error affects an order, we may review the order before fulfillment and contact the customer regarding the available options. Where necessary, an affected order may be canceled and any eligible payment may be refunded.

Promotional pricing, discounts, and special offers may be subject to additional conditions stated with the applicable promotion.

Payment

Payment must be successfully authorized through the available checkout payment method before an order can proceed through normal fulfillment.

Fluese may offer multiple payment options at checkout. The payment methods displayed may vary depending on transaction availability, device, account settings, location, and payment provider support.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment transactions are processed through the applicable payment service. Fluese does not request that customers send complete card numbers, security codes, passwords, or other sensitive payment credentials by email.

If payment authorization cannot be completed successfully, an order may be delayed, declined, or canceled.

Shipping and Delivery

Fluese currently ships orders within the United States.

Orders are generally processed within 1 business day after successful payment.

Standard delivery generally takes approximately 2–6 business days after the order has been shipped. Including normal order processing, the estimated overall timeframe is approximately 3–7 business days.

Orders placed before 5:00 PM EST, Monday through Friday, generally begin processing within the applicable business day. Orders placed after the daily cut-off time, on weekends, or during applicable holidays may begin processing on the next available business day.

Orders may be shipped using available carriers, including USPS, UPS, or FedEx, depending on the shipment and delivery destination.

A flat shipping charge of $6.99 applies to eligible U.S. orders unless a different shipping charge is displayed at checkout.

For additional information, please review our Shipping & Delivery Policy.

Returns and Refunds

Eligible items may be returned within 30 days after delivery, subject to the conditions described in our Return & Refund Policy.

Returned items may be reviewed after receipt to confirm that they meet the applicable return requirements.

Approved refunds are generally processed within 10 business days after the returned item has been received, reviewed, and approved.

Fluese does not charge a restocking fee for approved returns.

Customers should review the complete Return & Refund Policy before sending an item back.

Order Changes and Cancellations

If you need to change or cancel an order, please contact our customer support team as soon as possible after placing the order.

Because orders may begin processing shortly after checkout, changes and cancellation requests are time-sensitive and cannot be guaranteed once fulfillment activities have started.

If an order has already been shipped, it generally cannot be canceled through the order modification process. An eligible return may instead be requested after delivery in accordance with our Return & Refund Policy.

For additional information about order changes or cancellations, please review our Cancel / Change Order Policy.

Customer Responsibilities

Customers are responsible for providing accurate and complete information when using the website and completing an order.

Before submitting an order, customers should carefully review:

• Product selections.
• Product quantities.
• Available jewelry style, size, color, or other options.
• Shipping address.
• Recipient information.
• Email address.
• Payment information.

Customers should retain their order confirmation and monitor order-related emails for important updates regarding payment, processing, shipment, delivery, returns, or refunds.

Website Content

The Fluese website may contain text, jewelry product descriptions, photographs, graphics, logos, page layouts, design elements, icons, and other materials.

Unless otherwise indicated, website content is provided for personal shopping and informational purposes and may not be copied, reproduced, distributed, modified, republished, or commercially exploited without appropriate authorization.

Unauthorized use of website materials may result in restricted access or other appropriate action.

Prohibited Activities

When using the Fluese website, you agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to website systems or accounts.
• Interfere with website security or normal operation.
• Introduce malicious software, harmful code, or disruptive content.
• Provide intentionally false information in connection with an order or account.
• Use automated activity that unreasonably interferes with website operations.
• Attempt fraudulent purchases or unauthorized payment activity.
• Copy or commercially exploit website content without authorization.

We may take reasonable action, including restricting access or canceling an order, when necessary to protect customers, website operations, or the integrity of our services.

Website Availability and Information

We make reasonable efforts to keep the website available and its information current. However, temporary interruptions, maintenance, technical problems, delays, or other issues may occasionally occur.

Website content, product availability, descriptions, photographs, prices, and other information may be updated or corrected when necessary.

Jewelry product photographs are intended to provide a useful representation of the products. Slight differences in appearance may occur because of lighting, screen settings, or individual device displays.

Third-Party Services and Links

Our website may use third-party services that support payment processing, shipping, website functionality, security, communications, or other necessary business operations.

Third-party services operate according to their own terms and privacy practices. Customers should review the information provided by those services when appropriate.

The Fluese website may also contain links to external websites operated independently by third parties. Fluese is not responsible for the content, availability, or privacy practices of websites outside our control.

Limitation of Liability

To the extent permitted by applicable requirements, Fluese will not be responsible for indirect, incidental, special, or consequential losses arising from website use, temporary website interruptions, carrier delays, or circumstances outside our reasonable control.

Nothing in these Terms of Service is intended to remove or restrict rights that cannot legally be excluded or limited.

Any matter relating directly to a specific purchase will be handled according to the applicable order information and relevant Fluese store policies.

Suspension and Order Cancellation

We may restrict or suspend access to website features when reasonably necessary to protect the website, customers, or business operations.

An order may also be declined or canceled when there is a reasonable basis to believe that it involves unauthorized activity, fraudulent behavior, misuse of the website, a significant pricing error, unavailable merchandise, or circumstances that prevent successful fulfillment.

When an eligible payment has already been received for an order that is canceled by Fluese, the applicable amount will generally be refunded using the original payment method where possible.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services, business operations, or customer experience.

When an update is made, the revised version will be published on this page together with an updated revision date.

Customers are encouraged to review these terms periodically to remain informed about the current conditions applicable to use of the website.

Contact Us

If you have questions regarding these Terms of Service, an existing order, or your use of the Fluese website, please contact our customer support team.